HCF: GLA:D Pilot Program

September 24, 2024

HCF funded GLA:D program

Currently HCF are offering a fully reimbursed GLA:D program to their members who meet the eligible criteria. The program will be funded as a Chronic Disease Management Program (CDMP) and no amounts will be deducted from a member’s extra’s limits. This means there is no out-of-pocket cost and you keep all your physiotherapy extra’s limits. This will support early intervention to reduce knee and hip osteoarthritis symptoms and help prevent the need for joint replacement surgery.



Who is eligible?


You must have private health insurance with HCF and:


  • have held HCF hospital cover for at least 12 months;
  • have hospital cover which includes joint replacement surgery for at least 2 months;
  • have premiums up to date;
  • meet the clinical eligibility criteria.
  • What are the clinical eligibility criteria?
  • be 18 years or over
  • have a diagnosis of symptomatic hip or knee osteoarthritis that is likely to require joint replacement surgery in the upcoming few years (as assessed by a physiotherapist, GP or orthopaedic surgeon)
  • not have had a total or partial hip or knee joint replacement surgery;
  • not have participated in the GLA:D program in the previous 2 years;
  • not have participated in the Osteoarthritis Health Weight For Life program in the previous 2 years.


What does the GLA:D program involve?


The program consists of an initial consult, 12 supervised 1-hour exercise sessions over 6 weeks, 2 education sessions, and a final consult after completion of the exercise program. For further details on the GLA:D program CLICK HERE.



How do I start the HCF fully reimbursed GLA:D program?


You will need to call HCF to see whether you are eligible under your policy.

Once HCF approves your eligibility you will need to book an Assessment consult Item no. 500. (If you have already been assessed by your doctor or specialist to say that you are eligible then you may present this to HCF and may skip this step.)

If you physio believes you meet clinical eligibility they will call HCF on your behalf to discuss.

Once HCF approves the program you wil then be able to book your initial GLA:D assessment.


What to expect during the program?


Once your eligibility is confirmed with HCF, you will complete your initial assessment with one of our GLA:D trained physiotherapists and will be registered with GLA:D Australia. GLA:D Australia, will also contact you to fill out survey information to help indicate your progress in the program and aid in this ongoing research. You will complete 12 physio-supervised 60 minute exercise sessions over 6 weeks, x2 education sessions and a follow up assessment to also review your progress and then advice on what to do next.



Claiming your rebate from HCF 


As this HCF program is in a pilot stage, this service cannot be claimed on the spot through HICAPS. This means you will be required to pay upfront for each of the sessions. You will be provided with an invoice including GLA:D specific item codes that you can then claim through the HCF app, online or post. The total amount will be reimbursed by HCF.



Can I still do GLA:D if I don’t meet the criteria?


Yes. Anyone is still eligible to participate or complete the GLA:D program. If you have private health insurance with physiotherapy extras cover you will be able to use this to claim for the program. It just means there is likely some out of pocket costs. You may also use your Health Management Program allowance towards the program.



Are other Private Health Funds offering this?


We haven’t been informed directly of other funds offering this pilot program however we do encourage you to contact your fund and ask them.

By Miriam Wynne December 13, 2025
Building confidence before and after injury or surgery When you’re facing surgery or recovering from an injury, it often feels like your body has let you down. You might worry about whether you’ll get back to normal, whether movement will hurt, or whether you’re doing the “right” things. It’s completely normal to feel unsure, frustrated, or even a bit scared, especially when everyday activities suddenly feel harder than they used to. Before and after surgery, confidence can take a real hit. Pain, stiffness, and uncertainty can make you second-guess every step. You are absolutely not alone in feeling this way. Confidence isn’t just a mindset, it’s a key part of recovery, and it can be rebuilt with the right guidance and support. Why confidence matters Understanding the psychology of confidence Confidence isn’t about pretending everything is fine or pushing through pain. It’s about knowing what your body is capable of, understanding what’s normal, and recognising your progress - even when it feels slow. Recovery isn’t just physical, confidence, education and reassurance are are all key parts of progress. When you understand the “why” behind each exercise and what sensations to expect, fear is replaced with clarity. And clarity builds confidence. Consistency leads to results People who feel safe and informed tend to stay consistent with their rehab. That consistency is what builds long-term strength, mobility, and trust in how your body moves. Preparing before surgery How prehab builds confidence Feeling nervous before surgery is perfectly understandable. Prehabilitation (prehab) helps you feel prepared rather than overwhelmed. You build strength, improve mobility, and learn the exercises you’ll use afterwards so nothing feels foreign once you’re home. VicGov’s Better Health Channel explains the benefits of preparing physically and mentally before surgery: https://www.betterhealth.vic.gov.au/health/servicesandsupport/seeing-an-allied-health-professional What a typical prehab plan looks like A personalised prehab program often includes: • Gentle strength work (e.g. quads, glutes, core for lower-limb surgeries; shoulder and scapular stabilisers before rotator cuff repair) • Mobility exercises to improve joint movement • Low-impact conditioning for overall fitness • Education about what to expect in hospital and immediately afterwards. • Learning early post-op exercises ahead of time • Strategies for reducing swelling, pain and inflammation Walking into surgery feeling prepared boosts both physical and mental confidence. Rebuilding trust after surgery The early stages of recovery Once surgery is over, recovery really begins. Pain, swelling, or stiffness can make you doubt your body, even when everything is progressing exactly as expected. Gentle, guided movement is what helps tissues heal, restore function, and rebuild trust. The Australian Physiotherapy Association recommends early, guided movement after many procedures to support safe healing: https://australian.physio/ What a typical rehab plan looks like Rehab is structured in stages and matched to your surgeon’s protocol. Early phase (Week 1–3) • Swelling and pain management • Gentle range-of-motion exercises • Supported walking or gait retraining for lower limb or simple arm exercises for shoulders • Safe activation of key muscle groups • Clear guidance on what and how to avoid Middle phase (Week 4–8) • Progressive strengthening • Balance and stability work • Gradual increases in load • Functional tasks such as stairs, sit-to-stand and controlled bending Later phase (Week 8+) • Higher-level strengthening • Functional or sport-specific activities • Hydrotherapy or Clinical Pilates for controlled, confidence-building movement • Planning for long-term independence Each phase is explained clearly so you always know what’s safe, what’s normal, and what comes next. From recovery to resilience Why rehab doesn’t stop when pain settles Pain relief doesn’t mean your recovery is complete. Long-term confidence comes from restoring strength, balance and control. Many people continue with guided exercise, Clinical Pilates or maintenance physio as part of their ongoing wellbeing. The bigger picture • Prehab prepares joints, muscles and the nervous system • Rehab guides how well and how safely you heal • Lifestyle choices; sleep, nutrition, daily movement all support long-term recovery Confidence develops when your recovery has structure, clarity and consistent support. Explore our ongoing exercise and Pilates options . Where EBR fits in Continuing your care after specialist treatment Once your surgeon or specialist completes their part of your treatment, physiotherapy becomes the next essential step. Our physiotherapists work closely with specialists across Melbourne to ensure your rehab aligns with your medical plan. Feeling supported makes it easier to rebuild confidence. Our goal is to guide you from uncertainty to strength, from hesitation to trust, and from recovery to long-term independence. Key takeaways • Confidence is a major factor in surgical and injury recovery. • Prehab helps you feel physically and mentally prepared for surgery. • Early, guided rehab restores trust in your movement. • Progress is gradual but powerful when you have structure and support. • Long-term resilience comes from ongoing strength, stability and good movement habits. • You don’t have to navigate any of this alone. FAQs Do I need to feel confident before surgery? Not at all. Prehab helps build confidence by preparing your body and teaching you what to expect. Is it normal to feel scared to move after surgery? Yes. Pain and stiffness can make you hesitate, even when everything is healing well. How soon will I trust my body again? Many people feel more confident within a few weeks as movement becomes easier and strength starts to return. Can I do the exercises on my own? You can, but physio guidance ensures you’re progressing safely and avoiding compensation or delays. Do I need physio even if the pain has gone? Often yes. Pain relief doesn’t always mean your strength, balance or stability have fully returned. Call to action If you’re preparing for surgery, recovering from an injury, or feeling unsure about how to trust your body again, we’re here to help. Book an appointment online Have questions? Contact our team You can read more about how we support patients preparing for surgery here: https://www.ebrphysio.com.au/our-services
Physiotherapist assessing knee pain at EBR Physio Bentleigh East.
By Miriam Wynne September 17, 2025
Knee pain help for all ages. Personalised physio, prehab and rehab to avoid surgery and pain meds. Book a consult at EBR Physio Bentleigh East.
By Miriam Wynne August 29, 2025
Staying active and avoiding injury in your 40s
More Posts